Privacy Policy

When you contact us for plumbing service, we collect the details you share with us. This includes your name, phone number, email address, and the service address where you need help. We also note what plumbing issue you are facing so our technicians arrive prepared.

If you visit our website, we collect basic technical information such as your IP address, browser type, device type, and the pages you view. We use this to keep our site running smoothly and to understand which services people need most in Panama City.

We do not collect payment card numbers on this website. If you pay for service, our team handles payment through secure methods at the time of service.

We use your contact details to schedule your service call, send a technician to your address, and follow up on the work we completed. If you call us at (850) 726-2055, we use your number to reach you about your appointment.

We use your email address to send appointment confirmations, receipts, and occasional service reminders. You can opt out of non-essential emails at any time.

We use website data to improve our online experience, measure which pages help customers most, and make sure our site works on phones, tablets, and computers.

We do not sell your personal information to anyone. We use it only to serve you better.

Our website uses cookies and similar tracking technologies to remember your preferences and understand how you use our site. Cookies are small text files stored on your device.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as intended, but you can still call us at (850) 726-2055 for service.

We use cookies to keep track of items you view, remember your location for faster service, and measure the effectiveness of our online content.

We use third-party analytics tools, such as Google Analytics, to understand how visitors find and use our website. These tools collect anonymous data about page views, time on site, and general location.

We may also use third-party scheduling or communication tools to manage appointments and send service updates. These providers only receive the information needed to perform their specific function.

Third-party tools have their own privacy policies. We choose providers that respect your privacy and handle data responsibly.

We share your information only when necessary to complete your plumbing service. This may include sharing your address and service details with our technicians or trusted subcontractors who help us complete the work.

We may share information with service providers who help us run our business, such as scheduling software or email platforms. These providers are required to protect your data and use it only for the services they provide to us.

We may disclose information if required by law, such as in response to a court order or legal process. We may also share information to protect the safety of our team, our customers, or the public.

We never sell, rent, or trade your personal information to third parties for marketing purposes.

We keep your personal information for as long as needed to provide service, maintain accurate records, and meet legal or accounting requirements. Service records are typically kept for several years.

When we no longer need your information, we securely delete or destroy it. If you ask us to remove your data, we will do so unless we are required by law to keep it.

If you have questions about how long we keep your specific information, call us at (850) 726-2055 and we will help.

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. Our website uses standard security measures, including encryption for data transmission.

Our team is trained to handle your information responsibly. Access to your data is limited to employees and providers who need it to serve you.

No method of transmission over the internet is completely secure. While we work hard to protect your data, we cannot guarantee absolute security. If you have concerns, please contact us directly.

You have the right to ask what personal information we hold about you. You can also request that we correct or delete your information.

You can opt out of marketing emails by clicking the unsubscribe link in any email we send. You can also call us at (850) 726-2055 to update your preferences.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Contact us to learn more or to exercise those rights.

We will respond to your request promptly and within the time required by applicable law.

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please call us at (850) 726-2055. We will delete the information promptly.

Parents and guardians can contact us anytime to review or remove information about their children.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The effective date at the top of this page will tell you when the latest version took effect.

If we make significant changes, we will post a notice on our website or contact you directly if we have your email address.

We encourage you to review this page periodically. Your continued use of our website or services after changes are posted means you accept the updated policy.